Strategic review

You have set up your online customer service, but you are not 100% satisfied. You don’t know how to improve, which channels to use or how to reduce incoming waste contacts.

In this review I analyse your online customer service. I provide you with a feedback video with pragmatic next steps how to improve your online customer service.

In addition to the feedback we schedule a call to discuss findings and the plan for improvement.

Book your strategic review today!

Uptimise your online service

Analysis

I analyse your online customer service: website, app, FAQs, after sales content, chatbot, and/ or contact channels. I look at all aspects where customers can ask questions, find answers or look for ways to contact you.

Review report

Based on my analysis I provide you a strategic review report, with actionable findings. What can you improve. Where you can do this and How to implement it. Clear and pragmatic.

Video

The review report includes a video in which I show you where you can improve your online customer service. So you know exactly what can be improved where.

Consultation

After I have provided the report with the video, we set up a 45 minute consultation call to go through the report, discuss next steps and answer all your questions.

Uptimise your online service

Over the past years I have helped over multiple companies to become successful with their online customer service.

Now it’s your turn!

Whether it is your customer service page, your app, or (lack of) a chatbot. I provide you with an actionable plan to take your customer service to the next level.

Get your strategic review and let me help you to uptimise your online service.

I want a review of my online service
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INCREASE IN CUSTOMER SATISFACTION
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WASTE CONTACT REDUCTION
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YEARS OF EXPERIENCE

Get in touch

Let me improve your customer service!    

+ 31 6 8 111 7997

anne-marie@uptimised.nl
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